![]() ![]() The Franchise Operations segment is comprised of the operating activities of the franchise business unit which licenses qualified operators to conduct business under the Panera Bread or Paradise Bakery & Cafe names. The Company Bakery-Cafe Operations segment offers fresh baked goods, made-to-order sandwiches on freshly baked breads, soups, and salads, custom roasted coffees, and other complementary products through on-premise sales, as well as catering. It operates through three business segments: Company Bakery-Cafe Operations, Franchise Operations, and Fresh Dough and Other Product Operations. operates retail bakery cafes under the trade names of Panera Bread, Saint Louis Bread Co. ![]() However, The Wall Street Journal reported earlier this year that Panera is once again eyeing an IPO, as long as investors have an appetite for one.Panera Bread Co. Last year, JAB attempted to take the chain public again through a deal with restaurateur Danny Meyer's special purpose acquisition company and an initial public offering, but it fell through due to rocky market conditions. The restaurant company is currently privately owned by JAB Holding, the investment arm of the Reimann family. Panera's tech investments and popular loyalty program may make it more attractive to investors. Like Panera, the coffee chain has been looking for new ways for customers to pick up their food and drinks quickly and conveniently. Starting in late 2021, it started opening pickup cafes with Starbucks using its Amazon Go cashierless technology. This marks Amazon's second tech collaboration with a large restaurant company. ![]() "All of those things are the reasons why we think this particular technology solution is safe, secure and very guest centric," he said.įor its part, Amazon says that palm images are encrypted and sent to a secure, "custom-built area in the cloud" where the company creates a unique palm signature. Last March, Red Rocks Amphitheater in Colorado dropped Amazon One from the venue after privacy groups pushed it to reconsider.īut Hanson said Panera chose Amazon's technology for three reasons: it's contactless, customers have to opt in, and a person can't be identified by their palm alone. Security experts have warned that even palm scans can be a risk because that data is stored in the cloud. An Amazon Go customer filed a lawsuit Thursday in New York, alleging the retailer broke the city's law that requires it to post signs informing customers that it's using facial recognition. They'll also need to enable loyalty identification and payment for their accounts.Īmazon has faced some backlash from consumers and privacy experts for its use of biometrics, which use biological measurements to identify someone. To use them, customers need to link their loyalty program accounts to Amazon One, which they can do at home or inside the restaurant. The palm scanners are located near the restaurant's registers. Panera is looking to expand the test to 10 to 20 more restaurants over the next few months, including some operated by franchisees, according to Hanson. "We think the payment plus loyalty identification is the secret sauce that can unlock a really personalized, warm and efficient experience for our guests in our cafes," Panera Chief Digital Officer George Hanson told CNBC. A representative for Amazon declined to share data on existing signups for the palm-based payment system.įor now, Panera's starting small, with just two company-owned restaurants in its hometown of St. ![]() Panera has more than 2,000 locations and its loyalty program has more than 52 million members, representing a big expansion opportunity for Amazon One. Personal Loans for 670 Credit Score or Lower Personal Loans for 580 Credit Score or Lower Best Debt Consolidation Loans for Bad Credit ![]()
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